Latest stories

4 ways to build online customer loyalty for your restaurant

Customer loyalty is what every restaurant is looking for. It’s thanks to loyal customers that you make money. They are your best marketing tool. They are the one you can learn for. Said differently, a 5% increase in customer retention can lead to a 100% increase in profit.  That said, with the mind-blowing growth of food online ordering mainly driven by food portals. It has become...

10 proven strategies to increase online orders for your restaurant

I recently met a restaurant owner of a Turkish restaurant who contacted us with a simple request: “I want to increase online orders for my restaurant.” I asked what he was doing currently to attract more customers. His answer was short: “I rely on food portals, post on Instagram and print some flyers but as it’s hard to stand out” Nowadays relying only on aggregators is risky as all your...

7 reasons to have your own online ordering system for your restaurant

Last week, I discussed with a great family owned pizzeria in Dubai about having their own online ordering system.  With so many Pizza places now listed on food portals, they were not visible anymore. Even worse, to rank better they were asked to pay extra fees on top of the already high ones they give away on every order. They were then looking into setting up their own online ordering system for...

How to stand out in the crowded Dubai food delivery scene?

Meet Lily the founder of Vietnamese Foodies. After few years giving cooking classes in Dubai, she decided to launch her own restaurant. As any Dubai, JLT-based restaurant, food delivery was a major part of the potential success of her restaurant. Being an independent restaurant with narrower profit margins than other international restaurant chains, she had been struggling to find the best...